01 — Our Services
Three services. Each designed to fill a specific gap in how organisations prepare for change.
Every engagement has a defined scope, a written output and a fixed fee. The decision about which service fits your situation is one we will help you make in the first conversation.
← Back to Home02 — Our Approach
How we think about change preparation.
Our work sits in the gap between the decision to change and the moment the change is announced. That window — often three to twelve weeks — is where the quality of preparation is determined. It is also where preparation is most often cut short.
We do not position ourselves as transformation partners or enterprise change managers. Our role is more specific: we assess the readiness of the affected stakeholder group, produce a written communications plan or support the senior sponsor through the particular challenges their sponsorship role requires. These are discrete pieces of work, each with a defined output.
We work in English and approach every engagement with an understanding of how organisations in Singapore typically respond to change — the factors that increase anxiety, the signals that indicate poor readiness and the communications that actually reach people rather than accumulating unread in inboxes.
03 — Service 01
Change Readiness Assessment
S$650 · Three weeks
A three-week assessment of your organisation's preparedness for an upcoming change — whether that is a system rollout, a structural reorganisation or a relocation. We interview key stakeholders, map the current state of readiness and produce a written report identifying where preparation is thin and what actions would most improve the position before the change is announced.
What is included
- Initial briefing with the engagement sponsor (1 hour)
- Stakeholder interviews (typically 6–10, depending on scope)
- Written readiness map (10–15 pages)
- Priority actions list — ranked by impact
- Close-out conversation to walk through findings (1 hour)
Process
- 01Briefing and scope confirmation — Week 1
- 02Stakeholder interviews and document review — Weeks 1–2
- 03Readiness map drafting and internal review — Week 3
- 04Delivery and close-out conversation — End of Week 3
Suitable for: a single change initiative scoped at department or business-unit level.
Enquire about this service04 — Service 02
Transition Communications Plan
S$210 · Two weeks
A two-week assignment producing a written communications plan for an internal change. We cover audience segmentation, key messages, timing of announcements and channels. Designed for an internal communications lead who has the broad direction set but needs the detail structured clearly on paper before any announcements go out.
What is included
- Briefing call with the internal lead (1 hour)
- Audience segmentation with communication needs per group
- Key message framework per audience
- Channel and timing recommendations
- One round of revisions based on feedback
Process
- 01Briefing and context review — Week 1
- 02Plan drafting (audiences, messages, channels, timing) — Week 1–2
- 03Client review and one round of revisions — Week 2
- 04Final document delivered — End of Week 2
Suitable for: internal leads who have the change direction confirmed and need structured communications guidance on paper.
Enquire about this service05 — Service 03
Change Sponsor Coaching
S$430 per month · Flexible monthly arrangement
A monthly arrangement for senior leaders who are sponsoring a substantial change effort. Two private one-hour conversations per month, focused on stakeholder navigation, message discipline and pace-setting. Designed to be paused or extended quietly as the change effort evolves — there is no minimum commitment beyond the first month.
What each month includes
- Two one-hour private sessions per month
- Session notes delivered within 24 hours of each conversation
- Brief email check-in available between sessions
- In-person or remote format — the sponsor's choice
- Option to pause with two weeks' notice, no penalty
Typical session focus areas
- —Stakeholder dynamics and how to approach specific individuals
- —Message consistency across leadership communications
- —Pace and visibility — when to push forward and when to hold
- —How to respond when resistance surfaces or escalates
Suitable for: a senior leader or executive team member formally sponsoring a significant change effort at their organisation.
Enquire about this service06 — Service Comparison
Choosing between services.
Most clients need only one service for a given initiative. Here is a guide to which service fits which situation. If you are still uncertain, the introductory conversation will clarify the fit.
| Feature | Readiness Assessment | Communications Plan | Sponsor Coaching |
|---|---|---|---|
| Duration | 3 weeks | 2 weeks | Monthly, flexible |
| Fee (SGD) | S$650 | S$210 | S$430 / month |
| Primary output | Written readiness map | Written comms plan | Session notes per session |
| Best used | Before the change is announced | Once direction is confirmed | Throughout the change period |
| Primary user | Change lead or HR business partner | Internal comms lead | Senior sponsor or executive |
| Can pause mid-engagement | Fixed term | Fixed term | Yes, with notice |
07 — Standards
Professional standards shared across all services.
08 — Next Step
Not sure which service fits? A short conversation will clarify the right scope.
There is no pressure and no lengthy proposal process. Tell us about the change initiative you are working through and we will give you a straightforward view on fit.
Get in Touch